Troubleshooting the “Microsoft Office has identified a potential security concern” error
Who is this article for?
Users who are encountering the error when trying to open hyperlinks in documents.
No special access or permissions are required.
This article will help you troubleshoot the error you may encounter when trying to open hyperlinks within documents (e.g., Excel files), including the steps to disable the feature if you trust the source of the hyperlinks.
1. Issue
When attempting to open hyperlinks in documents, Windows will generate the following error: “Microsoft Office has identified a potential security concern. This location may be unsafe.".
This is a Microsoft Office security warning triggered by default settings that detect potentially suspicious links.
2. Resolution
To resolve the issue:
- Ensure the hyperlink comes from a safe source.
- Open the Microsoft Office application (e.g., Excel or Word).
- Switch to the File tab.
- Select Options.
- Go to Trust Center.
- Navigate to Trust Center Settings.
- Click Privacy Options.
- Under Privacy Options, untick Check Microsoft Office documents that are from or link to suspicious websites.
- Click OK.